Introduction to Consumer Services

Course Length

1 Semester

In this semester-long course, students analyze various career paths in terms of employment opportunities and educational requirements, such as hard and soft skills, certifications, and licensures for different pathways. Developing research, analytical, and presentations skills are key components.

This course is designed as an overview to prepare students for a consumer services related career and to introduce them to specialty areas. Emphasis is placed on the human services aspect (vs. corporate concerns) of consumer services. Social issues and advocacy, as well as ethics and legalities, are a recurring theme. Students gain knowledge of current issues affecting various consumer services professions, and the impact of local, state, national and global issues on consumer services.

Ready to Get Started with Our Online Academy?

Calvert Academy has year-long open enrollment, so you can start this course at any time! Visit the tuition page of our online academy to learn more about pricing or click the button below to get started with enrollment today. Have questions first? Call us at 888.866.4989.

Need help choosing courses? Call 888.866.4989 for curricula advice and placement testing options.

Overview of Concepts

• Introduction to Consumer Services
• Customer Service and Consumer Advocacy
• Counseling, Advisement, and Education
• Creativity
• Management, Sales, and Public Relations