Sustainable Service Management for Hospitality and Tourism

Course Length

1 Semester

This comprehensive semester-long course covers the principles and practices of sustainable service management. The purpose of this course is to provide students with an understanding of socially, environmentally, and financially sustainable hospitality management.

The course provides a sustainable approach to service management, incorporating the role of the customer, employee, leaders, and the environment. After successful completion of this course, students understand and are able to explain the fundamentals of sustainability in the hospitality industry.

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Calvert Academy has year-long open enrollment, so you can start this course at any time! Visit the tuition page of our online academy to learn more about pricing or click the button below to get started with enrollment today. Have questions first? Call us at 888.866.4989.

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Overview of Concepts

• Unit 1: Creating a Customer-Centered Hospitality Environment
• Unit 2: Focus On the Empowered Employee
• Unit 3: Focus On Sustainable Leadership
• Unit 4: Focus On Sustainable Organizations
• Unit 5: The Sustainable Future